Privacy policy
Last updated: 20 October 2026 · Version 1.2
This policy explains what personal data GlantzFX handles when you visit this website, follow us on Telegram, message us, or join the VIP group, and what rights you have.
Who we are
GlantzFX is run by Frederik Glantz, Denmark, who is the data controller for the data described here. Questions about your data: message GlantzFX Support on Telegram.
What we handle, and why
When you visit the website
The website uses no cookies, no analytics, and no tracking. Fonts are served from our own site, so nothing is fetched from Google. Our hosting provider, Cloudflare, processes your IP address and basic browser information to deliver the page and protect it against attacks. We do not receive or store that information.
The live signals on the website are fetched by our own server from our partner Liquidity Hunters, so your browser does not contact their server. The numbers you type into the lot size calculator are saved only in your own browser (local storage), so they are there next time. They are never sent to us, and you can delete them by clearing the site data in your browser.
Legal basis: our legitimate interest in running a secure website (GDPR Article 6(1)(f)).
When you sign up for signal emails
We store your email address, your language, whether you also want emails when a trade hits TP or stop loss, and when you signed up and confirmed. We use it only to send you signal emails. You confirm your address with a link before you get any signals, and every email has an unsubscribe link. When you unsubscribe, your address is deleted straight away. Addresses that are never confirmed are deleted after 7 days.
To stop abuse of the sign-up form, we keep a scrambled (hashed) version of your IP address for 24 hours. It cannot be used to find you, and it is then deleted.
Legal basis: your consent (GDPR Article 6(1)(a)), which you can withdraw at any time with the unsubscribe link. For the hashed IP address: our legitimate interest in protecting the form (Article 6(1)(f)).
When you join the free Telegram channel
The free channel is a broadcast channel. As channel owner we can see a member list with Telegram names and usernames, but we do not copy, export, or use it for anything else.
When you message GlantzFX on Telegram
We see your Telegram name, username, user ID, profile picture, and the messages you send. Our support bot, GlantzFX Support (@glantzfx_bot), keeps a short record of each conversation on our own computer: your user ID, name, language, how far the conversation has come, and messages waiting for a reply. New messages are passed on to Frederik.
Some replies are sent automatically by the bot. Ask, and you will always get a straight answer about whether you are talking to the bot or to a person.
Legal basis: answering your enquiry at your request (Article 6(1)(b)) and our legitimate interest in replying to messages (Article 6(1)(f)).
When you book a call
To book a call you use our booking page at Cal.com, where you enter your name, email address, and the time you choose. We use it only to hold the call and follow up on it.
Legal basis: steps taken at your request before an agreement (Article 6(1)(b)).
When you are a VIP member
We keep a list of VIP members (Telegram name, username, and user ID) so we can give and remove access. VIP access is free with an account at a partner broker: you send us your trading account number in the chat, and we check it against the list of accounts the broker reports as opened through our link. We store the account number with your Telegram user ID, so one account gives one membership. The first 25 members join as founding members; after that, we keep a waiting list with your Telegram user ID and name.
We never ask for your trading account password, card details, or deposits. If anyone claiming to be GlantzFX asks for them, it is not us.
Legal basis: our agreement with you about VIP access (Article 6(1)(b)).
When you follow or message us on Instagram
Instagram (Meta) decides how their platforms handle your data. We only see what the platform shows us, such as your profile and messages, and use it to reply.
Who we share data with
We do not sell personal data. These providers handle data for us or run the platform you choose to contact us on:
| Provider | Purpose | Location |
|---|---|---|
| Cloudflare | Website hosting and security, and storing the signal email list | EU and global network |
| Resend | Sending signal emails | USA |
| Telegram | Channels, VIP group, and messages (independent controller of its own platform) | Outside the EU |
| Cal.com | Call booking | USA |
| Partner broker (named here when the partnership is final) | Tells us which trading account numbers were opened through our link. We share nothing with the broker | Depends on the broker |
When data is transferred outside the EU/EEA, this is based on the European Commission's standard contractual clauses or the EU-U.S. Data Privacy Framework.
How long we keep it
- Telegram conversations and the bot's records: 12 months after the last message.
- Booking details: 12 months after the call.
- Signal emails: until you unsubscribe. Unconfirmed sign-ups: 7 days. Hashed IP addresses from the sign-up form: 24 hours.
- VIP member list: as long as you are a member, and 12 months after.
Your rights
You have the right to access the data we hold about you, have it corrected or deleted, restrict or object to how we use it, and receive it in a common format. Message GlantzFX Support on Telegram. We reply within one month.
Complaints
You can complain to the Danish Data Protection Agency (Datatilsynet), Carl Jacobsens Vej 35, 2500 Valby, Denmark, datatilsynet.dk, or to the data protection authority in your own country.